At 5777, your privacy is not merely a legal obligation — it is a core value we uphold. Understand clearly how we collect, use, and protect your personal data as a member of our platform.
This Privacy Policy describes how 5777 collects, uses, stores, and protects your personal information. By using our platform, you agree to the practices outlined in this document. Please read it carefully before registering an account.
5777 (hereinafter referred to as "we", "our platform" or "5777") is fully committed to protecting the privacy and personal data security of every member using our online gaming platform. This Privacy Policy is drafted in accordance with applicable data protection legislation, including Malaysia's Personal Data Protection Act 2010.
We believe transparency is the foundation of trust. That is why we explain in detail every aspect of how we handle your data — not merely to meet legal requirements, but because we genuinely respect your privacy as our member.
This policy applies to all information collected through the 5777 website, our mobile app, live chat, email, and any other communication channels we operate. If you disagree with any part of this policy, please discontinue use of our platform and contact us to close your account.
We only collect information that is genuinely necessary to provide you with a safe, seamless, and high-quality service. Below are the categories of information we collect and their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact | Email, phone number, residential address | Account communications, transaction notifications |
| Finance | Bank name, account number, transaction history | Deposit and withdrawal processing |
| Technical | IP address, device type, web browser, location | Account security, fraud detection |
| Games | Game history, bets, wins | Responsible gaming, customer support |
| Communication | Chat logs, support emails, feedback | Service improvement, dispute resolution |
We do not collect sensitive information such as biometric data, religion, health, or political views unless specifically required by applicable law.
Every piece of information we collect is used for a clear and legitimate purpose. We do not use your data for any purpose beyond what is stated here without obtaining your consent first.
5777 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where we need to share information with specific parties to ensure our services operate smoothly:
All third parties working with 5777 are required to sign strict confidentiality and data protection agreements. They are only permitted to use your information for the purposes we have specified.
We take the security of your data very seriously. 5777 continuously invests in the latest security technologies and procedures to ensure your personal information is always protected from unauthorized access, loss, or misuse.
While no security system can guarantee 100% safety, 5777 applies industry-best standards to ensure the risk of a data breach is minimised as much as possible. Should any security incident affecting your data occur, we will notify you within 72 hours.
The 5777 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or user experience of the 5777 platform.
Under applicable data protection laws, you have certain rights regarding the personal data we hold about you. 5777 is committed to making it easy for you to exercise these rights:
You have the right to receive a copy of all personal data we hold about you within 30 days of your request.
If your data is inaccurate or out of date, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal data in certain situations, subject to legal record-keeping requirements.
You may object to the processing of your data for direct marketing purposes at any time and we will respect your decision.
You may request your data in a structured, machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the rights above, please contact our privacy team by email at [email protected]. We will respond to your request within 14 business days.
5777 does not retain your personal data longer than necessary for the purposes stated in this policy, or as required by applicable laws and regulations.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
The 5777 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
5777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The latest update date is always displayed at the top of this document.
If you have any questions, concerns, or complaints regarding how we handle your personal data, we strongly encourage you to contact us directly.
In the event of any discrepancy between a translated version of this Privacy Policy and the original version, the Bahasa Malaysia version shall prevail and be binding for all members in Malaysia.
More than just a legal document – here is how we concretely ensure your data remains safe and managed with full integrity.
Your data is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Each layer of data has its own dedicated protection layer to ensure maximum security.
Only authorized staff with a legitimate business need may access member data. Every access is automatically logged and audited to ensure no misuse occurs.
The 5777 platform undergoes independent third-party security audits by accredited parties every quarter. These audit reports ensure our systems consistently meet the latest international security standards.
5777 has never and will never sell or rent your data to third-party advertisers. You only receive communications you have agreed to receive, and you may unsubscribe at any time.
We do not store your data indefinitely. Each category of data has a clearly defined retention period, and once that period expires, the data is securely deleted using non-recoverable methods.
Requests to access, correct, or delete your data will be handled within 14 business days, no questions asked. We believe control over your personal data is a fundamental right that must be fully respected.